Support services are provided through the following services:
You can reinstate your membership by using your past login information, and accessing your Account.
If you have more than one account, please, check each one to find your active memberships. If you are not sure, or if you want to consolidate your memberships into a single account, please contact us.
For more information about your Memberships, including renewal and expiration information, please check your Account.
We offer many ways to evaluate our software, including free access to our documentation and extension specifications, the ability to ask pre-sales questions through our Contact Us or Community Forum pages, demo sites and free versions of some of our popular components. Moreover our software is provided with full source code and we need to protect ourselves from fraudulent users who subscribe only long enough to download our software with the sole intent of distributing unauthorized copies.
Our subscriptions include download and support services. These services cannot be separated or refunded individually.
Under almost any circumstances, we will not provide a refund after 30 days have passed from the order date.
Frequently Asked Questions, these FAQs are designed to provide a better understanding of our refund policy.
We reserve the right to terminate accounts without refund or prior notice if you violate our published terms of service or become verbally abusive to our staff, other users of our site or our associates. In case such a user tries to resubscribe to our site we reserve the right to terminate his/her account without a refund or prior notice.
Refunds are processed by the same payment processor you used to subscribe. Refunds are issued up to 7 business days after they are requested. The actual date of receiving the refund depends on the payment processor and the method of payment. Usually refunds via PayPal are credited within a few hours and refunds through a credit card company may take up to two months. This period of time is outside our control.
This refund policy can be updated at any time, without prior notice and is applicable immediately and retroactively for all subscriptions and subscribers. It is considered an integral part of our Terms of Service and its acceptance is mandatory for all users.
Last update: July 9th, 2013
Extly Extensions seeks to follow the industry's best practices concerning personal information handling.
We may collect the following information:
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
We offer two types of services: downloads and support.
Please consult our refund policy document.
Extly Extensions offers these products ‘as is’, with no implied meaning that they will function exactly as you wish or with all 3rd party components and modules.
Support is NOT available for sites containing objectionable content including but not limited to WAREZ, adult/pornographic material and products/services illegal in the United States. Extly Extensions will be sole arbiter of what it considers 'objectionable content'.
Extly Extensions has the full rights and sole discretion to amend and modify these terms without prior notifications.
Last updated, July 9th, 2013
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The Style Settings panel in the Gantry based theme administration interface provides several options for configuring the main built in stylistic aspects of the template.
With Gantry, the ability to assign a certain style to an individual page has never been easier and/or more efficient. Just follow these simple steps:
A tabbed content layout, displaying content in dynamic tabs.
An accordion / horizontal list layout, for displaying text and/or thumbnails.
A showcase / slideshow layout mode, with image and text support.
A ticker layout, perfect for displaying headlines or other text snippets.
Pick a Content Provider from the list of installed and available CCK Extensions and pick the Layout type
Use Content Filters to select articles and configure the sort rules to change the order they display in
Each layout type has a specific set of options that are used to configure the RokSprocket module