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SobiPro Search Plugin Plus

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5 years 2 months ago #5545 by Tomy Francois
Tomy Francois created the topic: SobiPro Search Plugin Plus
Hi, first of all a great respect to all of you guys for your very good work and also for providing us AutoTweet extension for free, we'll definitely continue to provide our support to your development team for further development and even developing future new extensions!

Actually, we are having an important issue and I do not know if it is the right place to report this but we do not have access to any other part of the forum/support area, our issue is regarding the SobiPro Search Plugin Plus.

As per our knowledge and documentation, we have configured the plugin as it should, we are using it together with the SobiPro Category module and we have enabled the show entry counter, we have added the section ID in the plugin but we are having this error in the module:

ERROR: NO Section in Search Plugin+ (Plus).
ERROR: Table 'xxxxxx_xxxxxxxx.tmptotals' doesn't exist SQL=SELECT c.id AS id, c.name AS name, c.nid AS alias, c.counter AS counter, t.total AS total FROM k9st0_sobipro_object AS c LEFT OUTER JOIN tmptotals AS t ON c.id = t.id WHERE c.parent = '13' AND c.state = 1 AND oType='category' ORDER BY c.name LIMIT 0, 50Empty Section

Hence, we do not know what to do to solve this error, can anyone please assist us on this issue urgently please?

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5 years 2 months ago #5546 by Support Team
Support Team replied the topic: SobiPro Search Plugin Plus
Hi Tommy,

Thank you! The right place to post is in Prieco's forum or in the support area support.extly.com .

Anyway, the error message is "ERROR: NO Section in Search Plugin+ (Plus)"

So, the section is not defined in the plugin. Please, check if you have added the sectionId.


Thanks,

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5 years 2 months ago #5547 by Tomy Francois
Tomy Francois replied the topic: SobiPro Search Plugin Plus
OH! Sorry if I posted in the wrong support/forum but thank you for answering me back too. To reply to your comment, yes, we have included the section ID, please see attached screenshots for basic and advanced configuration of the plugin. Thank you very much.
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5 years 2 months ago #5548 by Tomy Francois
Tomy Francois replied the topic: SobiPro Search Plugin Plus
Seems the advanced screenshot was not posted, here it is.
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5 years 2 months ago #5549 by sunyata
sunyata replied the topic: SobiPro Search Plugin Plus
Please, check if 13 is your section ID. For example 1 is the original Business Section ID.

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5 years 2 months ago #5550 by Tomy Francois
Tomy Francois replied the topic: SobiPro Search Plugin Plus
Hi,

Actually, we are not using the default Business section ID, we are using SobiPro for a restaurant guide website, and also, we do not have only one section but currently 6 sections (see attached screenshot).

So, we have even added all section IDs in the plugin but still the same error! Actually, it will be easier for us just to either show only the category in the SobiPro category module or even create our all category menu but we want to show how many items there are in each category of each section and actually, we are stuck with this error, please help us, we are even ready to provide access to our website admin if necessary but please help us.
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