About Community Forum and Support

The legacy community forum is still open mainly for help on free products. Please search the forum, check the documentation, and the FAQ before you post. We use to answer every 48/72hs.

All customers are encouraged to submit a ticket to professional support http://support.extly.com. In this way, we can better answer and follow your issue. First Response: We answer all support tickets the same day (Monday-Friday).

In any case, please describe your problem in detail, and do not forget your PHP, Joomla and AutoTweet version. If you are still working with Joomla 1.5 (not actively supported anymore), upgrade as soon as possible to Joomla 2.5 / Joomla 3.0.

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TOPIC: Not able to upgrade to latest version 6.3.0

Not able to upgrade to latest version 6.3.0 1 year 5 months ago #5624

Hello,

I need help because i cannot update the 4.12 version to 6.30. I always get :

The content is for members only, please subscribe a membership plan first.

I don't understand what i have to do, because i thought that this version is a free one.

I run a joomla 1.5 site.

Thanks for help.

Mike
Last Edit: 1 year 5 months ago by Mike van Schoell.
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Not able to upgrade to latest version 6.3.0 1 year 5 months ago #5625

Hi Mike,

AutoTweetNG v6.3 is only available for Basic and Pro Memberships. It supports Joomla 2.5, or superior.

AutoTweetNG v5.10 is the Pro version, and the last compatible with Joomla 1.5.

AutoTweetNG v4.12 is the free version, and the last compatible with Joomla 1.5.

Soon, we are going to update also the free version to v6, but it's going to be compatible with Joomla 2.5 or superior.
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