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Need to be facebook developers to use Autotweet?

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4 years 10 months ago #5899 by Harry Adams
Harry Adams created the topic: Need to be facebook developers to use Autotweet?
Hi, I am deeply disturbed by Autotweet NG Pro now requiring us paying users to become Facebook Developers and to create their own Facebook App in order for AT to post.

This is a ridiculous state of affairs that will drive away customers.

If this is not addressed very soon I for one will not be renewing my Extly account when it expires next month.

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4 years 10 months ago #5902 by Support Team
Support Team replied the topic: Need to be facebook developers to use Autotweet?
Harry,

Facebook requires a valid App to post automatically. It's not an AutoTweetNG requirement.

We provide our Facebook App for testing purposes, and you can use it until you find a convenient time to create your own app.

We recommend and provide support to create Your Own Facebook App. In this way, you can fully customize the name of the app (for branding), and don't share the Facebook App with other customers.

To create the Facebook App, you can follow the tutorials:

How to AutoTweet from Your Own Facebook App
www.extly.com/how-to-autotweet-from-your-own-facebook-app.html

If your site does not have SSL support, Facebook provides Heroku hosting to create Your Own Facebook App, please check this tutorial:
How to AutoTweet from Facebook-Heroku
www.extly.com/how-to-autotweet-from-your...book-heroku-app.html

Or, you can use our site to create Your Own Facebook App:
testing-app.extly.com/Facebook-App


Please, let us know if we can help you further.

Yours Sincerely,
Suppor Team

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4 years 10 months ago #5903 by Harry Adams
Harry Adams replied the topic: Need to be facebook developers to use Autotweet?
But why??? - I have used Autotweet for a very long time - and for as long as it was with 1st Movers it was simple matter to install it and add your channels - but since you have got hold of it we are all supposed to become Facebook App Developers!!! which seems like we are doing your work for you - if we need to make our own apps, why do we need to pay you at all? Personally I think you have destroyed one of the best Joomla components ever developed.

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4 years 10 months ago #5904 by Support Team
Support Team replied the topic: Need to be facebook developers to use Autotweet?
Harry,

The old component has also this dependency. The 1st-movers site and the associated legacy Facebook App are not longer available, and the old installations are not working. They need to install a newer version to authorize the channel access (now tokens expire every two months).

We are now actively communicating the dependency to promote the App creation, and avoid an ongoing dependency on our availability.

Also, the Facebook App requirement has a real cause. It's your identification to access Facebook. For example, if you share the same access with several users, you are tied to their service/behaviour. If one of them breaks the App, Facebook can ban the App to all of them.

At the end, it's better if we encourage the Facebook App creation, and you are more independent from our availability or our the App service. B)


Please, let us know if you have a better proposal to shape our service.

PD: We can offer a Facebook App monthly subcription, but we've avoided this hosting service to be focused on the software product development/support.


Regards,
Support team

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