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Fatal error: Cannot instantiate abstract class

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4 years 10 months ago #5907 by jolmeda
jolmeda created the topic: Fatal error: Cannot instantiate abstract class
Hi there,

Hope someone can help me with this issue. Since the last upgrade to version 6.3.5, AutoTweetNGPro stopped working properly. Now on the channels tab under state whe are getting the following error message Fatal error: Cannot instantiate abstract class AutotweetChannel in /home/*****/public_html/administrator/components/com_autotweet/helpers/channels/autotweetchannelfactory.php on line 46 on all channels.

They were working properly before latest upgrade.

Please help us with this, and thanks in advance.

Joomla 2.5.8
PHP 5.3.19
AutoTweet 6.3.5

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4 years 10 months ago #5908 by Support Team
Support Team replied the topic: Fatal error: Cannot instantiate abstract class
Hi,

Which was your previous version?

Please, check if all plugins are updated to at least v6.3.x.

Thanks,

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4 years 10 months ago #5909 by jolmeda
jolmeda replied the topic: Fatal error: Cannot instantiate abstract class
Thanks for your quick response.

The answer is yes, they are all updated. Should I re-install the latest version of all plugins?

Thanks again.

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4 years 10 months ago #5910 by Support Team
Support Team replied the topic: Fatal error: Cannot instantiate abstract class
Yes, to be sure.

One of them must be not updated. Also, update the Apps, Eg the Sobipro App.

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4 years 10 months ago #5911 by jolmeda
jolmeda replied the topic: Fatal error: Cannot instantiate abstract class
Updated everything and still getting the same error under channels.

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4 years 10 months ago #5912 by Support Team
Support Team replied the topic: Fatal error: Cannot instantiate abstract class
Please, post a screenshot to check the full error.

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