Looking for Customer Service & Support

IMPORTANT: This is a Community Forum. Answers are given by the community. If you are a Customer, please, Open New Issue to get access to the support service.

Customer Support is only provided through our ticketing system https://support.extly.com/. If you do not have a paid membership, please create a new topic in the community forum.

No Connection/Forbidden.

More
4 years 9 months ago #6053 by Ollie Webb
Ollie Webb created the topic: No Connection/Forbidden.
Hi,

I'm trying to set up the extension to post to Twitter, and I've entered all the keys and tokens. When I click Validate it says Error - 0 No Connection/Forbidden.

This is what appears in the error log on the server.

[Tue Mar 05 09:44:50 2013] [error] [client 127.0.0.1] PHP Notice: Undefined property: TwAppHelper::$_twitter in /var/www/joomla/administrator/components/com_autotweet/helpers/channels/twapp.php on line 54, referer: http://localhost/joomla/administrator/index.php

Any help would be greatly appreciated.

Many thanks,

Ollie

Please Log in or Create an account to join the conversation.

More
4 years 9 months ago #6054 by Support Team
Support Team replied the topic: No Connection/Forbidden.
Hi Ollie,

Please, check if the outgoing connections are enabled in your site, ask to your hosting provider if they are allowed.


Regards,

Please Log in or Create an account to join the conversation.

More
4 years 9 months ago #6063 by Ollie Webb
Ollie Webb replied the topic: No Connection/Forbidden.
Thank you. Where do I check for outgoing connections, in Joomla or in the actual server settings?

Thanks again.

Ollie

Please Log in or Create an account to join the conversation.

More
4 years 9 months ago #6065 by Support Team
Support Team replied the topic: No Connection/Forbidden.
Hi Ollie,

It's a server restriction.

Thanks,

Please Log in or Create an account to join the conversation.

More
4 years 9 months ago #6066 by Ollie Webb
Ollie Webb replied the topic: No Connection/Forbidden.
I've checked and the server is allowing outgoing connections. We've checked that Twitter is accessible from the server, I can't think what else would cause this.

Thanks again,

Ollie

Please Log in or Create an account to join the conversation.

More
4 years 9 months ago #6067 by Support Team
Support Team replied the topic: No Connection/Forbidden.
Hi,

The Twitter library has been tested with PHP 5.3+ and relies on CURL and hash_hmac.

Please, check if these requirements are satisfied.

Thanks,

Please Log in or Create an account to join the conversation.

Time to create page: 0.130 seconds
Join the Club!

Access and support services to all Extly's extensions for 1-Year. The Extly Club is your source for all of our extensions.

Join Now