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Latest version breaks site

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4 years 8 months ago #6144 by capeinfo
capeinfo created the topic: Latest version breaks site
Hi
I'm using Joomla 2.5.9 and I've been using Autotweet for years. I got the dreaded white screen for the first time when trying to upgrade to your latest (free) version. So I uninstalled the old version and tried again. Same white screen - no frontend or backend works.

I've never had this before. Any suggestions?

Thanks
Carl

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4 years 8 months ago #6145 by Support Team
Support Team replied the topic: Latest version breaks site
Hi Carl,

Please, check this page:
www.extly.com/autotweetng-documentation-...hat-should-i-do.html


Regards,

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4 years 8 months ago #6146 by capeinfo
capeinfo replied the topic: Latest version breaks site
Of course I read that. I recovered from the white page (three times now) but the latest version of Autotweet doesn't work for me.

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4 years 8 months ago #6148 by Support Team
Support Team replied the topic: Latest version breaks site
The installer tries to uninstall all previous version files, and install a consistent new setup. However, specific site configurations can block the installer.

A blank page is an underlaying PHP Error, not shown in screen due your silent PHP Error Reporting configuration.

Please, change the PHP Error Reporting to show all errors. In this way, you can diagnose/solve the problem to continue with the installation.


Regards,

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