Looking for Customer Service & Support

IMPORTANT: This is a Community Forum. Answers are given by the community. If you are a Customer, please, Open New Issue to get access to the support service.

Customer Support is only provided through our ticketing system https://support.extly.com/. If you do not have a paid membership, please create a new topic in the community forum.

Joomla 3.0.3 probs with white Pages and FB auth

More
4 years 7 months ago - 4 years 7 months ago #6240 by Stephan
Stephan created the topic: Joomla 3.0.3 probs with white Pages and FB auth
Hi. I have got several problems.

i have a new joomla installation and added AutoTweetNG in the latest version. but i get white pages only at the control panel and on the about AutoTweetNG site.

The second problem is that i cant authorize my facebook account when i add a new channel. i get a token but if i test it it shows a failure but without text.

on my old yoomla and autotweet i havent any problems
Last Edit: 4 years 7 months ago by Stephan.

Please Log in or Create an account to join the conversation.

More
4 years 7 months ago #6241 by Support Team
Support Team replied the topic: Joomla 3.0.3 probs with white Pages and FB auth
Hi,

A white page is a PHP page error. Please, enable PHP dispay_errors to show the underlaying issue.

... do you have PHP 5.3, or superior? Curl enabled?


Regards,

Please Log in or Create an account to join the conversation.

More
4 years 7 months ago #6242 by Stephan
Stephan replied the topic: Joomla 3.0.3 probs with white Pages and FB auth
i have php 5.3.10 and curl is enabled

Please Log in or Create an account to join the conversation.

More
4 years 7 months ago #6243 by Support Team
Support Team replied the topic: Joomla 3.0.3 probs with white Pages and FB auth
Please, enable PHP dispay_errors to show the underlaying issue.

Please Log in or Create an account to join the conversation.

More
4 years 7 months ago #6249 by Stephan
Stephan replied the topic: Joomla 3.0.3 probs with white Pages and FB auth
im sorry but i cant do that. on that webserver is a site which is online and if there are any php errors displayed, its bad.

but this is not the main problem. how could i add a facebook channel?

every time i aothorize my fb account and copy the ID in the field i get an error. i use the normal facebook app not my own

Please Log in or Create an account to join the conversation.

More
4 years 7 months ago #6250 by Support Team
Support Team replied the topic: Joomla 3.0.3 probs with white Pages and FB auth
You can also enable the PHP Errors to be logged in a file. There's no other way to check the PHP errors. You have to, at least temporarily, enable them to check it.


Regards,

Please Log in or Create an account to join the conversation.

Time to create page: 0.100 seconds
Join the Club!

Access and support services to all Extly's extensions for 1-Year. The Extly Club is your source for all of our extensions.

Join Now