Looking for Customer Service & Support

IMPORTANT: This is a Community Forum. Answers are given by the community. If you are a Customer, please, Open New Issue to get access to the support service.

Customer Support is only provided through our ticketing system https://support.extly.com/. If you do not have a paid membership, please create a new topic in the community forum.

for urgent all posts on fb deleted

More
4 years 6 months ago #6394 by Ali
Ali created the topic: for urgent all posts on fb deleted
facebook delete your application and all the previous posts on my page are also deleted...

im using ur new fb application now but why this error occur and what to do to prevent this happening in the future...

thanks

Please Log in or Create an account to join the conversation.

More
4 years 6 months ago #6395 by Support Team
Support Team replied the topic: for urgent all posts on fb deleted
Hi Ali,

Facebook policy
is very odd in this subject (almost dictatorial). They use to change it, and delete not complying apps with no previous warning. You never know if it was due high demand (a hard limit), content, abuse, or errors.

Our advice is to have Your Own Facebook App, avoid duplicated posts or errors, and be ready to renew it every once in a while.

We would like to have a paid service from Facebook. Now, they just offer a (free) service according their business objective, with no professional support (no associated costs or guarantees).


Thanks,
The following user(s) said Thank You: Ali

Please Log in or Create an account to join the conversation.

More
4 years 6 months ago #6398 by Ali
Ali replied the topic: for urgent all posts on fb deleted
thank you for ur answer, i want to use my own fb app but my problem that i dont have ssl site is there any free hosting? i heard about heroku but i didnt know how to upload files and its so difficult

Please Log in or Create an account to join the conversation.

More
4 years 6 months ago #6399 by Support Team
Support Team replied the topic: for urgent all posts on fb deleted
Yes, Heroku is the free way to create your own Facebook App, but you must be familiar with GIT protocol.

Getting Started with Your Facebook App on Heroku
devcenter.heroku.com/articles/facebook

How to AutoTweet from Facebook-Heroku
www.extly.com/how-to-autotweet-from-your...-facebook-heroku-app

In the other hand you can use an inexpensive SSL certificate ($8/yr) only for facebook app usage.


Thanks,
The following user(s) said Thank You: Ali

Please Log in or Create an account to join the conversation.

More
4 years 6 months ago #6400 by Ali
Ali replied the topic: for urgent all posts on fb deleted
ok thank you one last question from where i can buy this ssl?

Please Log in or Create an account to join the conversation.

More
4 years 6 months ago #6401 by Support Team
Support Team replied the topic: for urgent all posts on fb deleted
You can get one at any domain provider Eg namecheap.com

Thanks,
The following user(s) said Thank You: Ali

Please Log in or Create an account to join the conversation.

Time to create page: 0.088 seconds
Join the Club!

Access and support services to all Extly's extensions for 1-Year. The Extly Club is your source for all of our extensions.

Join Now