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SobiPro extended search module

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4 years 5 months ago #6494 by Gosia Eguia
Gosia Eguia created the topic: SobiPro extended search module
Hello,

I bought ypur module but unfortunately I can't make it work...

1. I installed module
2. I installed both apps in sobipro installer
3. I activated those apps in section of sobipro
4. I installed plugins prsobiplus & indexer
5. in the module I pointed which menu item is linked with sobipro search engine

I can see the module but I once I mark search contitions and click search it is not searching at all.

But if I search by sobi pro search engine, assigned to menu it can find entries.

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4 years 5 months ago #6495 by Support Team
Support Team replied the topic: SobiPro extended search module
Hi,

The most common misconfiguration is to apply in the Category Restriction Addon a filter to all categories. If this is the case, please clear the restricion.

As a customer we can review your site in detail, please, submit a ticket to professional support support.extly.com .

Regards,

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