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New problem with publishing to Facebook

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3 years 10 months ago #7325 by Rose Bowen
Rose Bowen created the topic: New problem with publishing to Facebook
Facebook must have changed something overnight. Last night I posted articles, they were posted to FB and Twitter, no problem. Suddenly this morning I get this error message:
Created Date
2013-05-29 17:24:05 editor
Modified Date
2014-01-16 18:00:59 editor
Last Result
2014-01-16 17:09:09 - FacebookApiException: The post's links must direct to the application's connect or canvas URL.

I upgraded the extension to the latest 7.0 version, went back through the audit and authorize process, same error. I saw that there was an issue on other plugins related to a streaming setting in the app, so I logged in and turned that off in the application. But still get the error and posts are not going through. Could you advise me, please?

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3 years 10 months ago #7326 by Support Team
Support Team replied the topic: New problem with publishing to Facebook
Are you working with your Own Facebook App? Please, create and authorize your own App.

Tutorial: How to AutoTweet from Your Own Facebook App
www.extly.com/how-to-autotweet-from-your...tml#/how-to-facebook

And, if you have access to the new Facebook Developer Site B)
docs.google.com/a/extly.com/presentation...ide=id.gf679bbe7_055

If you are sure you are working with Your Own Facebook App. You can try with Facebook Channel Re-Authorization Procedure:
www.extly.com/autotweetng-documentation-...ation-procedure.html

Thanks,

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3 years 10 months ago #7327 by Rose Bowen
Rose Bowen replied the topic: New problem with publishing to Facebook
Yes, I already created the app and AutoTweet has been working great for me for months. This is something that just began this morning. I posted articles last night and they went through to FB and Twitter without a hitch. Today posts are going through to Twitter, but not Facebook.

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3 years 10 months ago #7329 by Support Team
Support Team replied the topic: New problem with publishing to Facebook
Please, try the re-authorization procedure.

Which type of "Own App" are you implementing? "Yes" option or "Yes, with Canvas Page" option?


Thanks,

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3 years 10 months ago #7336 by Support Team
Support Team replied the topic: New problem with publishing to Facebook
If you have a support membership we can check your configuration. All customers are encouraged to submit a ticket to professional support support.extly.com.

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3 years 10 months ago #7342 by Rose Bowen
Rose Bowen replied the topic: New problem with publishing to Facebook
It's late and I'm overtired. I will go over the process again and see what I may have missed. But I can't imagine why it worked fine for months and suddenly stopped this morning.

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