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Login Problem - Invalid Token

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2 years 11 months ago #8808 by Harry Adams
Harry Adams created the topic: Login Problem - Invalid Token
Hi, Every time I try logging in (I have a valid subscription) I am unable to login and get a white page with just the 2 words: "Invalid Token". This has been going on a while now.

Curiously though - if I login via the User Forum I can login ok 1st time every time - and then I can go to my account and downloads ok.

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2 years 11 months ago #8810 by Support Team
Support Team replied the topic: Login Problem - Invalid Token
We have confirmed the login issue. A change in the site general cache has been invalidating user tokens.

It is fixed now.

Please, let us know if it works now for you.


Thank you for your feedback.
Support Team
The following user(s) said Thank You: Harry Adams

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2 years 11 months ago #8813 by Harry Adams
Harry Adams replied the topic: Login Problem - Invalid Token
Yes you have fixed it - Logged out - and logged back in with no problem this time.

Thanks

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2 years 11 months ago #8814 by Support Team
Support Team replied the topic: Login Problem - Invalid Token
Excellent!
The following user(s) said Thank You: Harry Adams

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