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Facebook Permission not granted

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2 years 11 months ago #8911 by Warren
Warren created the topic: Facebook Permission not granted
Hi,

first of all, sorry for my bad english, my german would be better:-)

We've updated the websites joomla to version 3.3.6 two weeks ago.. Auto Tweet extension is still working fine for twitter publishing..
But since then, i dont get to work the facebook channel.

I can enter my app ID, app secret an Canvas page, authorization also works but as soon as i try to validate it after i entered the acces token, it says to me: "Permissions public_profile, publish_actions, manage_pages, user_events, user_groups, user_photos, user_videos not granted."

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I already tried to delete the app permission in my fb account and revalidate..
I also tried to do the fb app review process. they approved "publish_actions" but told me i dont need "manage pages" because i am the app administrator...

I really dont know what to do at next to get it back to work...

thanks for helping me...

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2 years 10 months ago #8928 by Warren
Warren replied the topic: Facebook Permission not granted
Does no one have an idea? :-(

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2 years 10 months ago #8929 by Support Team
Support Team replied the topic: Facebook Permission not granted
Hi,

In general, you only have to follow the tutorial and just accept the requested permissions. Please, try to re-authorize the App.

Facebook Channel Re-Authorization Procedure
www.extly.com/docs/autotweetng_joocial/t...horization-procedure

How to AutoTweet from Your Own Facebook App
docs.google.com/a/extly.com/presentation...U18/edit?usp=sharing

Regards,

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2 years 10 months ago #8930 by Warren
Warren replied the topic: Facebook Permission not granted
Thanks.

I already tried the full re-authorization procedure.. also i tried to do it with another fb user.. still the same message...

on twitter, it works..

any other ideas?

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2 years 10 months ago #8931 by Support Team
Support Team replied the topic: Facebook Permission not granted
Try to delete the App, create and authorize a new App closely following the slides.

Regards,

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