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cannot re-install

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2 years 5 months ago - 2 years 5 months ago #9361 by Colin Girard
Colin Girard created the topic: cannot re-install
Fixed
Last Edit: 2 years 5 months ago by Colin Girard. Reason: fixed

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2 years 5 months ago - 2 years 5 months ago #9362 by Colin Girard
Colin Girard replied the topic: cannot re-install
Still trying to get this to work properly...

Update
Finally have it working with dynamic promotions. Unfortunately, we are using user level promotions in our guide. And cannot get that to function...

Colin
Last Edit: 2 years 5 months ago by Colin Girard.

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2 years 5 months ago #9365 by Support Team
Support Team replied the topic: cannot re-install
Hi,

According to your previous post, you are running on XTDir 5.5.4 (Beta - November 10, 2014). We have released new features, several enhancements and bug fixes. We recommend to update to the latest version.

Please let us know if you have any further questions or if we can help in any way.

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2 years 5 months ago #9366 by Colin Girard
Colin Girard replied the topic: cannot re-install
Yes, it would be nice to be able to buy a new upgrade every time there is an issue.
Unfortunately our budget is not bottomless, and the version I have, which is less than a year old, worked fine before.
We will of course have to upgrade in the future, and will also need the JS version, but again, as you know these costs can really add up quickly, and need to be managed.

I have it all working well, except for when trying to create a new User Level Promotion. I get the error.

1062 Duplicate entry '73-0-U-0-' for key 'section_category' SQL=INSERT INTO `j17_xtdir_promotions` (`name`,`promotype_id`,`section_id`,`category_id`,`tiertype_id`,`field_id`,`field_value`,`expiration`,`unit`,`sorttype_id`,`group_id`,`created`,`created_by`,`modified`,`modified_by`,`checked_out`,`checked_out_time`,`ordering`,`published`) VALUES ('Travel Guide - Premium','S','73','0','U','0','','0','D','M','14','0000-00-00 00:00:00','0','0000-00-00 00:00:00','0','0','0000-00-00 00:00:00','11112','1')

Your help is very much appreciated.
Colin

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2 years 5 months ago #9367 by Support Team
Support Team replied the topic: cannot re-install
Hi,

According to the error, you are creating a new Promotion with the same Promotion Type and Field than an existing promotion. Only one Promotion of a specific Promotion Type and Field is allowed.

Regards,

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2 years 5 months ago - 2 years 5 months ago #9368 by Colin Girard
Colin Girard replied the topic: cannot re-install
You are right again. I had the wrong field for the first promo...
Last Edit: 2 years 5 months ago by Colin Girard.

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