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No Control Panel Details

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1 year 10 months ago #9893 by Steve Overton
Steve Overton created the topic: No Control Panel Details
When I view the Joocial Control Panel I do not see the statistics graphics displayed, rather the display is blank.

This has only happened recently, what needs to be done to restore the graphs?
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1 year 10 months ago #9894 by Support Team
Support Team replied the topic: No Control Panel Details
Hi Steve, Thanks for reaching out!

It seems to be related with a connection issue on Ajax data loading. Do you any browser console error?

In any case, we have AutoTweet and Joocial 8.4 almost ready to be realeased, with several fixes and new features. Customer Support is only provided through our ticketing system support.extly.com/ . Please, contact the team to send you the latest build.

Regards,

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1 year 10 months ago #9895 by Melvine
Melvine replied the topic: No Control Panel Details
Hello,
I have the same issue Since your update 8.2.1, the graph (Social Timeline) doesn't display anymore

version 8.2.0 (see picture autotweet1)



and version 8.2.1 or 8.3.0(see picture autotweet2)


Thank you

Best regards

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1 year 10 months ago #9896 by Support Team
Support Team replied the topic: No Control Panel Details
Hi,

Yes, we confirmed a similar case. The upcoming 8.4 version has a fix to solve this case.

We plan to release it in the next week.

If you want to test the latest build (before the official release), please, contact the team to send you the new version. At this time, we are adding visual enhancements to evergreen management and we have completed a new EasyBlog Composer integration. www.extly.com/blog/22-latest-news/673-a-...al-composer-app.html B)

Best regards,

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