Looking for Customer Service & Support

IMPORTANT: This is a Community Forum. Answers are given by the community. If you are a Customer, please, Open New Issue to get access to the support service.

Customer Support is only provided through our ticketing system https://support.extly.com/. If you do not have a paid membership, please create a new topic in the community forum.

Unable to add Channel

More
1 year 7 months ago #10025 by Shafan
Shafan created the topic: Unable to add Channel
Hi everyone.
i was using autotweetNG 2 years back it was awsome... now again i want to use it for a website so i installed the new AutotweetNG Free version.. .it installed successfully but when i click on Channel Tab to create channel it gives me this error "1054 Unknown column 'scope' in 'where clause' SQL=SELECT * FROM `#__autotweet_channels` WHERE `channeltype_id` = '2' AND `published` = '1' AND `scope` = 'S' ORDER BY id DESC LIMIT 0, 20"

how to fix this issue ?

Please Log in or Create an account to join the conversation.

More
1 year 7 months ago #10026 by Support Team
Support Team replied the topic: Unable to add Channel
Hi,

You have upgraded from a very old version. In this case, we recommend to take note of your current configuration and channels, uninstall and install twice (to clear all previous settings).

Best Regards,

Please Log in or Create an account to join the conversation.

Time to create page: 0.106 seconds
Join the Club!

Access and support services to all Extly's extensions for 1-Year. The Extly Club is your source for all of our extensions.

Join Now