Looking for Customer Service & Support

IMPORTANT: This is a Community Forum. Answers are given by the community. If you are a Customer, please, Open New Issue to get access to the support service.

Customer Support is only provided through our ticketing system https://support.extly.com/. If you do not have a paid membership, please create a new topic in the community forum.

Error after Install

2 years 1 month ago #10153 by Warren
Error after Install was created by Warren
We made a Relaunch of our website, with a newly installed joomla...
After we finished everything an launched.. i wanted to install "com_autotweet_v8.7.1-free.zip"
Installation worked without error, but when I choose AutoTweetNG in the Menu, the following error occurs...:

"Warning: require_once(/home/scrjch/www/cms/administrator/components/com_autotweet/helpers/channels/tmhOAuth/tmhOAuth.php) [function.require-once.php]: failed to open stream: No such file or directory in /home/scrjch/www/cms/administrator/components/com_autotweet/helpers/channels/twapp.php on line 44

Fatal error: require_once() [function.require.php]: Failed opening required '/home/scrjch/www/cms/administrator/components/com_autotweet/helpers/channels/tmhOAuth/tmhOAuth.php' (include_path='.:/usr/local/share/pear') in /home/scrjch/www/cms/administrator/components/com_autotweet/helpers/channels/twapp.php on line 44"

Any Idea, whats wrong? Back then with the old page, it worked on the same server and URL..

Please Log in or Create an account to join the conversation.

2 years 1 month ago #10154 by Support Team
Replied by Support Team on topic Error after Install

Sorry for the confussion. A development build was published by mistake with the wrong 8.7.1 version (instead of 8.7.2 beta).

Please, download it again and update on top of current installation to copy the missing files.

Best Regards,

Please Log in or Create an account to join the conversation.

Time to create page: 0.118 seconds
Join the Club!

Access and support services to all Extly's extensions for 1-Year. The Extly Club is your source for all of our extensions.

Join Now