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Social Publish in K2 items - post not created

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2 years 1 month ago #10215 by Donna Torr
Hi All,

I'm having a strange issue. I have created a new article in k2, then using the Social Publish options have set the post up as an evergreen to post daily. I then save it and close. Go back to Joocial, and nothing...I go back to the post and the Social publish settings are all back at default? Any Suggestions?

Regards
Donna

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2 years 1 month ago #10216 by Support Team
Hi Donna, Thanks for contacting us!

According to your details, there is an issue in the integrated Social Publish options. Do you have any console error in your browser?

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2 years 1 month ago - 2 years 1 month ago #10217 by Donna Torr
There are quite a few issues logged in the console. I have attached the log for your review.

Thank you for your support.
regards
Donna

File Attachment:

File Name: www.mydoma...0253.txt
File Size:3 KB
Attachments:
Last edit: 2 years 1 month ago by Donna Torr.

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2 years 1 month ago #10218 by Support Team
Hi,

We have just retested the case with Joomla 3.6.3 (the upcoming version), Joocial 8.8.0 and K2 2.7.1. It has worked fine.

Do you have additional extensions adding more scripts? What is your browser version?

BTW: Customer Support is only provided through our ticketing system support.extly.com/ .

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