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error on save item

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1 year 1 month ago #10237 by maurcalvo
maurcalvo created the topic: error on save item
hi,
when i save an item in backend i receive two messages:

Messages:

AutoTweetNG Free: A new social message has been enqueued for automated publishing. Click here to check it
Article successfully saved.

Error
Valid access token missing.

I have two channels one for facebook and one for twitter, i think the problem is in the facebook channel,
in this channel the access token is not missing, if i Authorize Application i receive a valid token.

how to solve?

mauro

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1 year 1 month ago #10238 by Support Team
Support Team replied the topic: error on save item
Hi Mauro, Thanks for contacting us!

Are you running the latest AutoTweetNG Free v8.8.0?

If both channels are validated OK, then posts will be published successfully. Please, check each channel if validation is OK.

Best regards,

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1 year 1 month ago #10239 by maurcalvo
maurcalvo replied the topic: error on save item
yes,
i'm running AutoTweetNG 8.8.0
both channels are validated OK

I have deleted all posts and requests, i try to create and save new article, and if you have time You'll be able to see the error.
on save a new article i still receive the message:
Error
Valid access token missing
you can view the article at www.gressoneyskiinstitut.it/job/test-link-articolo.html
on facebook is missing www.facebook.com/GressoneySkiInstitut/
on twitter is present twitter.com/maurcalvo
the Request queue is empty
in the Post queue there are two object content, uno for tweeter channel and one for facebook channel

if you need more info let me know

regards

mauro

regards
mauro

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1 year 1 month ago #10241 by Support Team
Support Team replied the topic: error on save item
Hi,

According to your details, there is an inconsistency in the Facebook channel. However, we have been unable to reproduce the same.

What is your PHP version? Are you running a PHP stable version?

Please, try to delete the current Facebook channel and follow the Facebook Channel Re-Authorization Procedure ( www.extly.com/docs/autotweetng_joocial/i...horization-procedure ) to create a new channel.

Best regards,

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1 year 1 month ago #10243 by maurcalvo
maurcalvo replied the topic: error on save item
hi,
PHP Version 5.5.31

i'm deleting the facebook channel

regards

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1 year 1 month ago #10244 by maurcalvo
maurcalvo replied the topic: error on save item
after the creation of new facebook channel all is ok, problem solved.

thank you very much for your precious support.

best regards

mauro

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