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AutoTweetNG stopped posting images on facebook

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1 year 1 month ago #10252 by crossbow
crossbow created the topic: AutoTweetNG stopped posting images on facebook
I'm using a slightly older version of AutoTweetNG (8.5) on the latest joomla version, and it has been working fine until a few days ago.
Suddenly the images are not posting on facebook. Not even the alternative image.

After I post my article, the image shows in the composer view of AutoTweetNG but it doesn't show in the successful posts list.

I've tried the Sharing Debugger and it does show a few warnings like og:image missing but these were there before, and the whole thing was working fine.

Nothing has changed recently on the website, except one thing. The hosting provider has forced the use of https on the administration site (temporarily for security reasons) - no matter if the website is using ssl or not.

Any ideas?

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1 year 1 month ago #10254 by Support Team
Support Team replied the topic: AutoTweetNG stopped posting images on facebook
Hi, Thanks for contacting us!

The latest versions include enhancements to implement recent API changes in social networks.

We recommend updating to the latest version. The issue could be resolved simply installing a new version.

Best Regards,

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1 year 1 month ago #10256 by crossbow
crossbow replied the topic: AutoTweetNG stopped posting images on facebook
Thanks for your reply.
I have to update the php first. I'll have a go!

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1 year 1 month ago #10257 by crossbow
crossbow replied the topic: AutoTweetNG stopped posting images on facebook
I've updated the component (and the php) but still the same problem. :(


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1 year 1 month ago #10258 by Support Team
Support Team replied the topic: AutoTweetNG stopped posting images on facebook
Hi,

Customer support is provided through our ticketing system. Please, open a new issue describing your problem in detail. Support team will be glad to help you.

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1 year 1 month ago #10262 by crossbow
crossbow replied the topic: AutoTweetNG stopped posting images on facebook
Hi isn't the ticketing system just for the paid extensions?

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