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White screen when open AutoTweetNG Free in joomla administration

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1 year 8 months ago #10312 by gturner82
tried uninstalling and installing AutoTweetNG but still the same problem.

Any specific folder I should insitall F0F library to?

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1 year 8 months ago #10313 by Support Team
Hi,

Please, download and install this version with the Extension Manager: cdn.akeebabackup.com/downloads/fof/2.4.2/lib_fof-2.4.2.zip

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1 year 6 months ago - 1 year 6 months ago #10400 by gturner82

gturner82 wrote: I'm also getting the white screen when I click on composer.
I also get this error when I go to the channels & look at my twitter settings

Fatal error: Class 'F0FRenderAjax' not found in /homepages/39/d87653770/htdocs/site/libraries/f0f/view/view.php on line 966


I got the error sorted but I still get the blank screen (attached)
Attachments:
Last edit: 1 year 6 months ago by gturner82.

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1 year 6 months ago #10402 by Support Team
Hi, Thanks for contacting us!

The installation was not able to copy all the required files. To clean your installation, please, try to uninstall and install twice: www.extly.com/docs/autotweetng_joocial/installation


Best Regards,

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1 year 6 months ago #10406 by gturner82
I did that - I still get the white half-screen on composer

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1 year 6 months ago #10407 by Support Team
Hi,

We've been unable to reproduce the case, and we haven't received similar reports.

In some way, your site is not loading the required class. We'll keep an eye on the issue and update the topic as soon as we have an update.

Regards,

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