Looking for Customer Service & Support

IMPORTANT: This is a Community Forum. Answers are given by the community. If you are a Customer, please, Open New Issue to get access to the support service.

Customer Support is only provided through our ticketing system https://support.extly.com/. If you do not have a paid membership, please create a new topic in the community forum.

[Solved] Problem Url in backend with joocial

1 year 4 months ago - 1 year 4 months ago #10514 by seabird

I have links problem with an old version of joocial extension when I create item in backend, I have incorrect url.
In Activities -> requests, I have for example this url: /administrator/index.php?option=com_flexicontent&view=item&cid=345:actualites&id=1835:test2-1835&Itemid=100708
instead of /index.php?option=com_flexicontent&view=item&cid=345:actualites&id=1835:test2-1835&Itemid=100708
Why I have administrator in url ??

When I create item in fronted , url it's OK .

In cron job tab , I put Base URL Override

Thanks for your help

Extension Version: 8.7.1
Joomla Version: 3.2.7


It's strange it's Ok when I test site in local but not on product site.
So I modified file /administrator/components/com_autotweet/helpers/route-help.php

In private function routeUrl($url)

$url = str_replace("/administrator/","/",$url); //I add this
return $url;

Now , it's Ok , work fine
Last edit: 1 year 4 months ago by seabird. Reason: I find soluce

Please Log in or Create an account to join the conversation.

1 year 4 months ago #10517 by Support Team
Hi, Thanks for reaching out!

We recommend updating to the latest version of the extension. It brings with bug fixes, improvements and new features.

In general, every new update has the required changes to keep up with recent changes in Joomla and other associated extensions.

Best Regards,
Support Team

Please Log in or Create an account to join the conversation.

Time to create page: 0.103 seconds
Join the Club!

Access and support services to all Extly's extensions for 1-Year. The Extly Club is your source for all of our extensions.

Join Now