Looking for Customer Service & Support

IMPORTANT: This is a Community Forum. Answers are given by the community. If you are a Customer, please, Open New Issue to get access to the support service.

Customer Support is only provided through our ticketing system https://support.extly.com/. If you do not have a paid membership, please create a new topic in the community forum.

J B Dropdown Menu not working after Recent Joomla Upgrade

More
11 months 2 weeks ago #10690 by DebHarrison
STEPS TO REPRODUCE:

1. Upgraded Website to Joomla 3.8.7
2. Opened Live Site in browser hyperinsulinism.co.uk
3. clicked the colourful menu tabs
4.
5.
Hi

I have just upgraded to Joomla version 3.8.7. As a result J B Dropdown menu, which has been working normally for 2 years with no issues now doesn't work on my web page. The downward arrows are visible but no sub-menu.

I have been told by Support that "JB DropDown Menu" is a free module that was originally developed for a project. We are going to check if it can be updated quickly to keep it running. Otherwise, we'll probably unpublish it."

OCCURS ON:
Joomla Version: 3.8.7.
Extension version: JB Dropdown menu 2.0

OPERATING SYSTEM: Tried in Mozilla Firefox and Microsoft Edge. On Windows based PC

Please help.

Please Log in or Create an account to join the conversation.

Time to create page: 0.089 seconds
Join the Club!

Access and support services to all Extly's extensions for 1-Year. The Extly Club is your source for all of our extensions.

Join Now