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Installation fails

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2 months 2 weeks ago #11008 by Berndi
Replied by Berndi on topic Installation fails
Der Support-Team,

If you had read my last postings carefully, you would have noticed that I now operate both sites at the same hoster, on the same server and the installation works on one side and not on the other.

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2 months 2 weeks ago #11009 by Berndi
Replied by Berndi on topic Installation fails
I wanted to buy this software, but I will not when I can't install it to every page I have.

kind regards,
Berndi

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2 months 2 weeks ago #11010 by Support Team
Replied by Support Team on topic Installation fails
Hi,

Customer Support is only provided through our ticketing system support.extly.com/ . Please, open a new issue describing your problem in detail. Support team will be glad to help you.

Best regards

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2 months 2 weeks ago - 1 month 1 week ago #11011 by Berndi
Replied by Berndi on topic Installation fails
deleted by Berndi
Last edit: 1 month 1 week ago by Berndi.

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1 month 1 week ago #11021 by Berndi
Replied by Berndi on topic Installation fails
The issue still exist.
Ticketing had no effect.

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1 month 1 week ago #11022 by Support Team
Replied by Support Team on topic Installation fails
Hi,

We haven't received a ticket from your account. Please, keep in mind customer support is only provided through our ticketing system to paid memberships support.extly.com/ .

Best Regards

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