Installing AutoTweetNG or Joocial is no different than installing any other Joomla!™ extension on your site. You can read the complete instructions for installing Joomla!™ extensions on the official help page. Throughout this chapter we assume that you are familiar with these instructions and we will try not to duplicate them.
Just like with most Joomla! extensions there are three ways to install or manually update AutoTweet on your site:
Please note that installing and updating AutoTweet (and almost all Joomla! extensions) is actually the same thing. If you want to update AutoTweet please remember that you MUST NOT uninstall it before installing the new version! When you uninstall AutoTweet you will lose all your settings. This is definitely something you do not want to happen! Instead, simply install the new version on top of the old one. Joomla! will figure out that you are doing an update and will treat it as such, automatically.
If you find that after installing or updating AutoTweet, some features are missing or doesn't work, please try installing the same version a second time, without uninstalling the component. The reason is that very few times the Joomla! extensions installer infrastructure gets confused and fails to copy some files or entire folders. By repeating the installation, you force it to copy the missing files and folders, solving the problem.
Over 60+ extensions are integrated (please, check the list of integrated extensions here, or review the System Check menu in the extension). After you install the main component, only the core plug-ins are installed for content integration. For instance, Joomla Content plug-in for articles.
Optional Plug-ins must be manually installed and enabled. You can find them in the downloaded package, inside the plugins/ directory. You only have to install the optional plug-in associated with your required extension.
If you have manually installed an Optional Plug-in, please remember to update it manually when a new version is available. If you plan to uninstall an integrated extension, first uninstall the integrated optional plug-in.
The easiest way to install AutoTweet is using the Install from URL feature in Joomla!.
This Joomla! feature requires that your server supports fopen() URL wrappers (allow_url_fopen is set to 1 in your server's php.ini file) or has the PHP cURL extension enabled. Moreover, if your server has a firewall, it has to allow TCP connections on ports 80 and 443 to www.extly.com and cdn.extly.com. If you don't see any updates or if they fail to download, please ask your host to check that these conditions are met. If they are met but you still do not see the updates, please file a bug report in the official Joomla! forum. In the meantime, you can use the manual update methods discussed further below this page.
First, go to our site's download page for AutoTweet. Make sure you are logged in. If not, login now. These instructions won't work if you are not logged in! Click on the version you want to install. Please note that the latest released version is always listed first on the page. On that page, you will find AutoTweetNg Free, Pro and Joocial. Next to the Download Now button you will see the DirectLink link. Right-click on it and select Copy link address or whatever your browser calls this.
Now go to your site's administrator page and click on Extensions, Extension Manager. If you have Joomla! 3.x click on the Install from URL tab. Clear the contents of the Install URL field and paste the URL you copied from our site's download page. Then click on the Install button. Joomla! will download and install the AutoTweet update.
If Joomla! cannot download the package, please use one of the methods described in this section of the documentation. If, however, you get an error about copying files, folder not found or a cryptic "-1" error, please follow Akeeba's installation troubleshooting instructions.
AutoTweet is a big extension (over 2Mb). Some servers do not allow you to upload files that big. If this is the case you can try the Manual installation or ask your host to follow Akeeba's installation troubleshooting instructions under "You get an error about the package not being uploaded to the server". If you have WAMPServer (or any other prepackaged local server), please note that its default configuration does not allow files over 2Mb to be uploaded. To work around that you will need to modify your php.ini and restart the server. On WAMPserver left-click on the WAMP icon (the green W), click on PHP, php.ini. Find the line beginning with upload_max_filesize. Change it so that it reads: upload_max_filesize = 6M Save this file. Now, left-click on the WAMP icon, click on Apache, Service, Restart Service and you can now install the component. Editing the php.ini file should also work on all other servers, local and live alike.
If the installation did not work, please take a look at Akeeba's installation troubleshooting instructions or try the manual installation described below.
If you still can't install AutoTweet and you are receiving messages regarding unwritable directories, inability to move files or other similar file system related error messages, please consult our installation troubleshooting instructions. If these instructions do not help please do not request support from us; we are unlikely to be able to help you. These errors come from your site set up and can best be resolved by asking your host for assistance or by asking other users in the official Joomla!™ forums.
AutoTweetNG Free has the following restrictions:
Upgrading from AutoTweetNG, either Free or Pro, to AutoTweetNG Pro or Joocial is by no means different than installing the component. You do not have to uninstall the previous version; in fact, you MUST NOT do that. Simply follow the installation instructions to install AutoTweetNG Pro or Joocial over the existing AutoTweet installation. That's all! All your settings are preserved.
When upgrading from AutoTweet to AutoTweetNG Pro or Joocial you usually have to install the package twice, without uninstalling anything in the middle. Sometimes Joomla! does not copy some of the files and folders the first time you install it. However, if you install the package again (without uninstalling your existing copy of AutoTweet) Joomla! copies all of the necessary files and performs the upgrade correctly.
Our extensions can be upgraded just installing the new version on top of the previous version. However, we recommend to test the update on a development site, check the new features and test the right configuration for you before the deployment. If you are upgrading from an old version ... when you skipped several versions ... we "strongly" suggest testing the new version before the upgrade.
You can easily check for the latest published version by visiting site's download page for AutoTweet. The page lists the version and release date of the latest AutoTweet release. You can also check it against the data which appear in the right-hand pane of your AutoTweet Control Panel. If your release is out of date, simply click on the Download link to download the install package of the latest release to your PC.
AutoTweet solution has a component, modules, core plugins, and optional plugins. AutoTweet component, modules, and core plugins are updated by Joomla! Extensions installer. But, AutoTweet optional plugins, which are manually installed, must be also manually updated following the same procedure.
After an AutoTweet update, please, verify if you have installed the latest version of the optional plugins. You can find them in the same AutoTweet version package UNZIPME-autotweetng-.....zip.
You can also check the latest versions in AutoTweet / System Check, or in the Compatibility Chart for AutoTweetNG and Joocial.
This Joomla! feature requires that your server supports fopen() URL wrappers (allow_url_fopen is set to 1 in your server's php.ini file) or has the PHP cURL extension enabled. Moreover, if your server has a firewall, it has to allow TCP connections on ports 80 and 443 to www.extly.com and cdn.extly.com. If you don't see any updates or if they fail to download please ask your host to check that these conditions are met. If they are met but you still do not see the updates please file a bug report in the official Joomla! forum. In the meantime, you can use the manual update methods discussed further below this page.
AutoTweet can be updated just like any other Joomla! extension, using the Joomla! extensions update feature. Joomla! is responsible for finding the updates, downloading them and installing them on your server. You can access the extensions update feature in two different ways:
If you do not see the updates try clicking on the Find Updates button in the toolbar. If you do not see the updates still you may want to wait up to 24 hours before retrying. This has to do with the way the update CDN works and how Joomla! caches the update information. Unfortunately, we can't do anything about it, especially in Joomla! 3 (there is no way to clean the updates cache forcibly).
If there is an update available for AutoTweet tick the box to the left of its row and then click on the Update button in the toolbar. Joomla! will now download and install the update.
AutoTweet needs you to set up the Download ID before you can install the updates and enable all available features. You can find your main Download ID, in your Account/Your Download ID. Then go to your site's administrator page and click on Components, AutoTweet, and click on the Options button in the toolbar. Click on the Live Update tab and paste your Download ID there. Finally, click on Save & Close.
If Joomla! cannot download the package, please use one of the manual update methods described below. If, however, you get an error about copying files, folder not found or a cryptic "-1" error, please follow Akeeba's installation troubleshooting instructions.
As noted in the installation section, installing and updating AutoTweet is the same thing. If the automatic update using Joomla!'s extensions update feature does not work, please install the update manually following the instructions in the installation section of this documentation.
When installing an update manually you MUST NOT uninstall your existing version of AutoTweet. Uninstalling AutoTweet will always remove all your settings. You definitely not want that to happen!
You can uninstall the component just like any other Joomla! component. In your site's back-end, just go to Extensions Manager, click on Uninstall, select AutoTweet and click on Uninstall. This will completely remove AutoTweet including all plugins, modules and ticket information.
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